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Friday, June 4, 2010

Oh, this one I have already.

My staff just gave me an eye signal she'd gave up on this "nice auntie". Because I told them before, if there is any difficult customer and I am available, I shall handle.

Me: Can I help you?
Woman: What is this?
Me: (I explain the product.)
Woman: Oh....this one I have already.
Woman: What is this?
Me: (I explain the product.)
Woman: Oh....this one I have already.

........

This curious "auntie" checked and asked on almost everything, from hair care, nail care, body care to skin care. And every time she would say: This one I have already. So, I told myself, time's up!

Me: Mam, do you open a shop like SHINS? You have all the things in our shop.


Thursday, June 3, 2010

Bosses are coming to Mines

You better watch out!
Better not put the bunting out!
Better not eat at your kiosk!
I'm telling you why,
Bosses are coming to Mines.




The Management is making a list
and checking it twice.
They are going to find out where's dirty and clean.
Bosses are coming to Mines.

Sweeping and mopping the whole morning.
Checking the lighting every corner.
They know which are faulty and need to be changed.
So change them for goodness sake!


With little tin horns and little toy drums,
rootie-toot-toots and rum-a-tum tums.
Bosses are coming to Mines.

Managers who toddle and coo,
Executives, Guards and Cleaners too.
Bosses are coming to Mines.

Monday, May 31, 2010

Testers

Early in the Monday morning, a Chinese sloppy woman walked into the shop.

Woman: I come to collect foundation.
Me: Pardon me?

The woman then passed me a newspaper cutting. It was one of the past  promotions, it read "....redeem your sample today on April 4, 2010 (valid for only 1 day)......)

Me: Sorry madam. The promotion was over.

Then the woman passed me another piece of redeemption. Again, was passed.
And I told her the same. She handed me another and I repeat.

Woman: Can you not give me a tester?
Me: No
Woman: Can you show me your testers?
Me: What are you interested? Testers are for product testing not give away.
Woman: Please lar, give me some testers. I want some testers.
Me: Sorry, please leave.

What a lousy start of the week.

Saturday, May 29, 2010

Headache Shampoo

Man: Do you have XXXX shampoo here?
Me: No. Would you like to try another brand?
Man: OK
Me: What type of hair type is yours? Is it for oily or dry hair?
Man: For headache. I have headache.
Me: Headache?
Man: Yes, I mean headache. "Sakit kepala", you know?
Me:^%*&!#~

Wednesday, May 26, 2010

Common Phrases

Quite a number of my customers are from the Middle East, either they are tourists or students. However most, if not all, speak very little English. Often we have to use sign language to get the message across.

The common phrases from them are:
1. "How much?"
2. "Discount?"
3. "Expensive, expensive"
4. "Thank you. I will come back"
5. "You close what time?"

Sunday, May 16, 2010

Shop Bully

Almost seven in the evening, not even a single sale transaction.
I was anxious and worried. Suddenly the little frogie door chime said: "Hello, welcome"


A middle-aged woman walked in with an elderly woman and a small girl. They carried some bags, mostly are food stuff. I could see there were at least 2 plastic bags contain styrofoam food boxes from Esquire Kitchen.


Woman: I want some perfume, nice ones. Price is not important.
Me: We have plenty. What types of scent do you like?
Woman: I want for display only.
While she talked, she took out an old Dior miniature out from her bag and asked me to smell. I rejected politely. Yet she forced me into it, but I avoided. That made her became hostile.


Woman: Why so scared? You think I will poison you ah? You smell, smell, smell....(She was very agitated)
I'd told her off politely. After a few rounds of testing and smelling, she decided on 3 little bottles of perfume. Well, they are the cheapest. She wanted branded perfume, but only willing to pay not more than RM20 each. Was doubtful she knew the price for the perfumes. Sigh....

Then she continued to walk around the shop. As she walked passed the mirror, she asked if there were any skin care I may suggest to help lighten her pigmentation on her face. So I suggested some products. Before she could decide on the product, her mischievous daughter was playing the hair serum on the shelf. We could hear the glass bottle tapping with one another. And before I knew, she started lecturing her daughter. She cursed and yelled at the little girl.

I sighed when seeing such nasty situation, the elderly woman told me quitely they were exhausted because of the day shopping. And before I knew her lecture with the daughter finished, she was behind me. As I turned back, she stared at me fierecely.


Woman: Let me warn you. You don't cheat me. I am fierce, you know, I will whack you. You hear me? Now I want samples. I buy perfumes and I buy skin care, I buy so many things. I want samples.
Me: (Quiet)
Woman: Don't tell me no samples, I will whack you. Now give me samples!
...................


Goodness, what is happening here?
I realised the locals are very fond of using violence, and are very demanding. Are these the common cultures here? Anyway I know this place is notorious for gangster for all time. So, maybe she belongs to one of the local clans, who knows.

Monday, May 10, 2010

Gaga Attacks

Is a quiet afternoon, not many shoppers in the mall. Maybe because of the heavy rain.
Suddenly, 2 girls walk passed. Am shocked to see such girls dressed in skimpy outfit during the day in such a family mall! Am widely awake. Are they trying to impersonate someone like Lady Gaga?

What's really going on here?
Tattered fishnet stockings, butt-crack baring jeans, itsy-bitsy teeny weeny shirt, and undies, looking sexy is all about, well, sex! Quite disturbing if you ask me. But like it or not, that is what it is. 
Don't these people have brains that what designers create on the runways are meant for the catwalk. They all look oh-so-luxe on the catwalk but they are wildly inappropriate in real life. Sigh......


Someone told me later these "girls" are not really girls, but transgenders.