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Wednesday, January 27, 2010

Customers Customers Customers


After more than a year of running the retail business, I now have a better understanding of dealing with customers. There are all sort of them, especially the difficult ones. And the plain rude customers are many and they come in a wide variety. Again, I am not very certain if it is due to the location of the store.

There are those whose personality rubs you the wrong way. They may not be difficult for someone else, but they are for you. And then there are those who are difficult for everyone, such as picky, know-it-alls, egocentrics, fault-finders, samples collectors, insane, etc. I believe every promoter who works in the mall here can easily list a number of the types. Perhaps one day I may start writing stories about them.

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